Whether the order is $5 or $25, the costs associated with handling that order are nearly the same. Rather than requiring a minimum order amount, a $2.50 handling fee is added to all orders under $25 to help defray the costs of picking and packing the order. For all purchases $25 and above, there is never a handling fee.
You can always change or cancel an order with a status of "Pending" or "Backorder".
To view an order's status, click on "Order Review" and enter the Order Number and Order Confirmation Number.
When editing, be sure to proceed through all "5 Easy Steps to Checkout". Any order information can be changed while in Edit Mode. You will receive a new Order Confirmation showing any changes you've entered, or a Cancellation e-mail showing your order has been cancelled.
We accept Discover, Visa, MasterCard and American Express. Your credit card is charged at time of shipment, not before. Sorry, we are currently unable to accept personal checks or C.O.D.'s.
At General Mills, we are very sensitive to the privacy concerns of visitors to all of our websites, including this one. This Privacy Policy explains our online information practices and the choices you, as a visitor to this site, can make about the collection and use of your information.
What personal information might we ask you for and how do we use it?
We collect personal information from you (such as your name, address, phone number, e-mail address, credit card number, etc.) only when you voluntarily provide it to us. Depending on the purpose for which the information was provided, we may use the information to communicate with you regarding our products, services, and promotions, to provide you with other information that you request, and/or to improve our product and service offerings.
Your participation in any of these activities (and therefore your provision of personally identifiable information) is entirely voluntary. We may use the information you provide to respond to your questions or comments, to fulfill your request, subscription, or order, or to otherwise provide or improve our products and services. We will not send you any online newsletter or similar e-mail communication unless you expressly consent to receive such a communication from us. And if you do choose to receive any such e-mail communication from us, you will always have the opportunity to “unsubscribe” from receiving the e-mail at any time.
When might we provide other parties with your personal information?
We may share your personal information with other parties if you consent to us sharing such information with third parties.
We also may provide your personal information to third parties who provide services on our behalf. These parties may use the information solely in conjunction with the specific services they provide for us (e.g., fulfillment of an order, responding to your question or comment, investigation of a complaint, etc.)
We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party. We also reserve the right to share information within General Mills amongst our various businesses.
We reserve the right to disclose any personal information as needed if such information is requested by law enforcement agencies or if we are required to do so by law, regulation, subpoena, court order, or by a government entity. We also may disclose personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating the terms of use of our site.
United States only
This website is intended for use by residents of the United States of America only. If you are located outside of the United States of America and you contact us, please be advised that any information you provide to us will be transferred to the United States of America and that by submitting information, you explicitly authorize its transfer.
Changes in our online privacy policy
We reserve the right to change or replace this Privacy Policy at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Policy.
Not satisfied with the quality of a product? Please notify us directly using the customer satisfaction contact information listed on the product label.
We accept returns, but only if the product was found to be damaged upon arrival or if the wrong item was shipped. So be sure you're ordering the right product. If you do have a problem with your shipment, please contact us through the My Store, Customer Service, Contact Us section.
"To ensure the protection of your personal data, our checkout process is secure, meaning your data is transferred in an encrypted form to secure data servers.
Secure, encrypted website pages can be readily identified via the address shown in the address bar of your browser. Secure pages begin with the designator HTTPS:. The (S) signifying a secure page. Unsecured pages being with HTTP:."""
All order information is encrypted using a leading provider of digital trust services, Comodo, before being transmitted over the internet. Once we verify and authorize your credit card information, it is immediately deleted and NEVER stored on our servers. Your personal information is stored on a secure server.
Orders typically ship from our warehouse via FedEx within 2 - 5 business days, when all ordered items are in stock.
Partial Shipments
As a rule, we'll hold your order if an item is backordered and ship complete once all items are in stock.
In Step 5 of the Checkout, you'll have the option to instruct us to delete any backordered items off your order and ship the remaining items.
Rush Orders
Two Special Services are available if you need your order quickly. One or both options can be used.
1. Air Shipment.
You can select Next Day Air or Second Day Air shipment services to reduce the time in transit with FedEx. For transit times to your state, see "HOW LONG will it take my order TO ARRIVE once shipped?".
NOTE: Air Shipping Methods reduce the time in transit with FedEx, NOT the 2 - 5 business days for usual order processing.
2. Rush Order Service. Whether Ground shipment or Air, your order will receive Priority Processing in order to leave our warehouse the same day. Reduces order processing time from the usual 2-5 business days.
Simply check the Rush Order Service box during check out. Orders received by 2:00 pm CENTRAL TIME, Monday - Friday, leave our warehouse the same day, and next business day for orders received after 2:00 pm. Holidays may affect this schedule. The Rush Order fee or 10% of your product total or $10, which ever is greater, will be added to your order total.
Shipping Fee Calculation
Also, shipping is not charged on the basis of order amount and we don't feel that's fair. We simply weigh the order, input your zip code and charge the FedEx actual Published Shipping Rate (the same rate you would pay if you took a package to FedEx yourself and shipped it from our zip code to yours).
Want to know shipping charges before you begin the checkout process? Use our "Shipping Fee Calculator" by clicking on the "Review Cart/Checkout" button.
International & PO Box Shipments
Sorry, we're currently unable to ship Internationally or to PO Boxes.
We attempt to be as accurate as possible. However, we do not warrant that product descriptions nor other content of this site are error-free. If an error is found,please contact us via the "Contact Us" section of this site and a correction will be made.
